Day in the life of a Senior Account Executive


Imogen joined us from Exeter college, University of Oxford, where she studied BA Cell and Systems Biology. Post-graduation, she interned at a science start-up before enrolling on the emotive Graduate Scheme in 2017. As a Senior Account Executive, she is as integral part of the team and has been instrumental in the successful delivery of many global and EMEA project, as well as the day to day running of multiple accounts. We caught up with her to find out what she gets up to each day.

What are you responsible for?  

Account handling which involves liaising with clients and updating them on the status of projects, resourcing and briefing internal teams, as well as carrying out finance tracking.  

Talk me through your typical day.  

A few times a week I start the day with just over an hour of rowing training, kicking off at 6am! I try to get into work early which lets me plan the day whilst I enjoy breakfast – courtesy of the weekly office Sainsbury’s order. Just past 9am the office gets busy, so I normally have morning stand-up meetings for any urgent work and then catch-up with the rest of the team on what needs to get done that day. Then it’s onto checking emails and updating clients, preparing for internal meetings or client calls, processing actions and relaying back to the wider team. I always try to get some fresh air outside and take a walk at lunch. After work I usually have training again and then I’m more than ready for bed! 

Describe a favourite project you’ve worked on.  

This would probably be a suite of nurse support materials focused on disease and product education. Rather than the nowadays more common digital project, this was all to be printed materials so it was really rewarding to be able to see hard copies come to life. To sit alongside the materials, the client also wanted an instructional video which meant I got to do a whole day of filming on location which was a really interesting experience.  

What do you love most about your job at emotive?  

I love the fact that the work is so varied; every day comes with new hurdles to keep you busy and I never find myself clock-watching.  

What three words would you use to describe your job?  

Challenging, collaborative and fast-paced. 

What has been the most fun you’ve had during your time at emotive?  

It has to be the annual Summer Street party with the Bake-off as the main event. A couple of the emotive team play the role of the (extremely harsh) judges so it’s always good fun watching them try our attempts at baking. I’ve had 1 star-baker win followed by 1 loss, so I’m looking to make my dramatic comeback next year. 

What is your   favourite  sandwich?  

Pret’s Avo, Olives & Toms. 

emotive is an independent, London-based, award-winning healthcare communications agency committed to changing lives by helping global life science companies bring novel and innovative products to patients. We recognise that only true engagement can facilitate change and we use our combination of scientific, creative and technical expertise to stimulate optimal participation of all those in the care pathway.  We are proud to work with amazing clients on some of the most exciting and meaningful products that will transform healthcare.  

If you would like to  find out more about  joining  emotive  please contact Gemma  on For more information about  our services  email 



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